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CEOs x Coronavirus

ProfitWell

Dave Kellogg , the consultant, advisor, and blogger with an expertise on enterprise software startups—author of the cleverly titled Kellblog —recently posted a piece on Coronavirus and its correlation to CEOs everywhere. And I think ‘no sales’ sort of became to Atlassian what ‘no software’ was to Salesforce in, sort of, this rallying cry.

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Understanding the Real Impact of Improving Customer Retention

ChurnZero

How to structure and compensate a Customer Success team. It’s especially great if you get payment up front and then know that customer is profitable from that point on. . We had one of our portfolio companies with 60% of their headcount reporting up through CS, and that’s how they focused and was the culture of the business.

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Sales and GTM in Uncertain Times with Adnan Chaudhry and Matt Garratt (Video + Transcript)

SaaStr

So we have over 260 portfolio companies globally, it’s all enterprise software, predominantly SaaS. And that is you’re seeing a bit of a separation in those companies that have really the stickiest, most critical solution. And this is highlighting something that we’re really seeing across the board.