Remove Compensation Remove Forecasting Remove Operational efficiency. Remove Outsourced Development
article thumbnail

The Zero-Sum Fallacy: ARR vs. Services

Kellblog

Some SaaS startups develop a form of zero-sum delusion early in their evolution, characterized by following set of beliefs. SeasEdge was doing a business intelligence (BI) evaluation and were looking to use BI to improve operational efficiency across a wide range of retail use cases, from supply chain to catalog design.

article thumbnail

The Zero-Sum Fallacy: ARR vs. Services

OPEXEngine

Some SaaS startups develop a form of zero-sum delusion early in their evolution, characterized by the following set of beliefs. SeasEdge was doing a business intelligence (BI) evaluation and were looking to use BI to improve operational efficiency across a wide range of retail use cases, from supply chain to catalog design.

article thumbnail

The why, when, and how of customer (re-)segmentation with ChurnZero CCO Alli Tiscornia

ChurnZero

We also had to think about how we were doing their variable compensation to incent fairness across the team. Alli: Sales projections were based on both white space and sales forecast. Q: Did you develop a CSM competency model for each segment? Who gets to go into enterprise? Alli: We set thresholds for book value and book size.