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Intercom’s Rich Archbold on how to run less software

Intercom, Inc.

It limits the amount of choices we make to ones that are well supported and well understood within the company. We can make fast decisions that are cheap and easy to maintain over time. Geoffrey: The documentation of this idea came out of very small off site three to for years ago. Born from an engineering offsite.

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Katie Burke on company culture: building a better work culture

ProfitWell

When designing your culture code, here are nine mistakes to be aware of. Mistake 1) Assuming everyone in your company is on the same page about the culture you're building. When HubSpot first launched its culture code, Dharmesh Shah, CTO and Founder of HubSpot, felt it was important to share it with candidates.

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SaaStr Podcasts for the Week with Justin Bedecarre, Jen Nguyen, Jason Lemkin, and Aaron Levie

SaaStr

One of the things that you and I talk about a lot is hiring for skill and impact over proximity, right? This idea of content fragmentation and my data is in 3 or 5 or 10 different places is now being absolutely kind of amplified and becoming front and center for a lot of companies. Jason Lemkin: Twenty systems, 20 systems.