ChurnZero

AUGUST 14, 2020

Customer Support/Service Software and Ticketing Systems. Customer support software manages and monitors customer requests, queries, and service-related matters. Customer Support/Service or IT Operations. Day 20 to 40: CSM communicates with the customer (email executive sponsor and POCs at day 25, 30, and 35). Who owns it?

Payments 87

Payments Payment Solutions Customer Success Software Review 87

Totango

JUNE 3, 2022

An excellent opportunity to engage clients is inviting them to an event, such as a webinar or seminar. Email: Hi, [Customer Name], At [company], we are constantly working to improve our products and services and the best way we can do this is by collecting feedback from customers like you. Invitation to Event Email Template.

Customer Success 108

Customer Success Payments SaaS Payments Payment Methods 108

User Pilot

MARCH 25, 2024

Various factors could cause customer churn, including bad product-customer fit , poor user onboarding experience , poor customer service , and weak customer relationships. Reduce churn with proactive customer service. Put simply, poor customer service interactions increase the likelihood of churn.

Underperforming Technical Team 82

Underperforming Technical Team SaaS Payments Payment Solutions Payment Methods 82

yoursales

JANUARY 28, 2022

When it comes to sales technology quite often sales tech isn't picked based on what YOU need, but based on what your network have been using for their sales process. What you should be making decisions based on is, which sales processes generates the best outcomes you're after - and for your customers. Sales Stack Graveyard.

Scale 111

Scale Payment Methods Payment Solutions Sales Recruiting 111

Sales Hacker

MARCH 2, 2020

You Can’t Teach a Kid to Ride a Bike at a Seminar. Strategy and Process. Sales Enablement. The Sales Enablement Playbook. Enablement Mastery. Blueprints for a SaaS Sales Organization. It’s a simple, timeless, and repeatable process that’s been known to help reps close 30% more sales. Agile Selling.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

yoursales

DECEMBER 12, 2018

PROFESSIONAL SALES SALES STACK 2019: THE TOOLS SALES STACK 2019: THE TOOLS I t’s 2019 and we’re back at the sales tools workshop, working out the best sales tools for your sales process. You’ll get lots of content from us along with advice for your sales process. Which sales tools best support your sales process?

Scale 99

Scale Payment Methods Payment Solutions Outsourcing Services 99

yoursales

DECEMBER 23, 2019

Enabling the right customer journey with sales tools that power your sales process has been high on our agenda for years. Which sales process works best with your customer experience journey? Which sales tools best support your sales process? Sales Tools for Professional Sales. What do we mean with "best"? Other CRMs.

Scale 102

Scale Payment Methods Payment Solutions Sales Recruiting 102