Communication compliance Identity management Interviewing 
User Pilot
MAY 16, 2023
User surveys and interviews are the most direct ways of finding out what users value most about the product. They communicate the value each plan offers and are the reason why customers sign up for the product, upgrade to a premium plan or renew their subscription. An example of a value metric would be the number of team seats or MAUs.
SaaStr
JANUARY 31, 2020
Below, we’ve shared the transcript of Harry’s interview with Eugenio. So tell me, how did you make your way into what we both know to be the wonderful world of SaaS and also come to found the game changer of identity management in Auth0? I use the language, I use the framework in all our communications. Harry Stebbings.
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