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Value Metrics Guide for SaaS Companies

User Pilot

To evaluate your value metrics and how you use them in your pricing plan, you can track metrics like customer churn , user retention, MRR, or customer lifetime value. To identify your value metrics look at your product use cases. For example, for a cloud storage platform, this is storage space.

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Revealed: 6 Account Management Best Practices for B2B Companies!

SmartKarrot

Here is an explanation of the six account management best practices for B2B companies: Create consistent customer segments for upselling and cross-selling. The largest and most lucrative segments—those with the potential for the highest customer lifetime value—are what you should focus on from a strategic perspective.

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