cloud efficiency Investment Sales Scaling 
SaaStr
JULY 5, 2023
I like this chart a lot showing both the awesome power of high NRR, and also how you have to invest in customers that scale with you over time. But it leans in big with a sales-driven motion of big customers as their accounts scale. #7. Go long, invest long. Efficiency is a complicated metric.
SaaStr
JULY 24, 2023
This chart shows the awesome power of high NRR and how you have to invest in customers that scale with you over time. #3 in ARR, but what a lot of people at scale have trouble with is getting new customers. As you build up a great sales team, they’ll get better at getting revenue up front, and that’s great up to a point.
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