article thumbnail

Apr 04 – Customer Success Jobs

SmartKarrot

Develop Daily Management with the help of the Customer Success leadership team to build team problem-solving skills and achieve important Key Performance Indicators. Reduce churn by actively and proactively mitigating risk in the designated book of business. Obtain renewal and upsell goals and promote their widespread implementation.

article thumbnail

Apr 04 – Customer Success Jobs

SmartKarrot

Develop Daily Management with the help of the Customer Success leadership team to build team problem-solving skills and achieve important Key Performance Indicators. Reduce churn by actively and proactively mitigating risk in the designated book of business. Obtain renewal and upsell goals and promote their widespread implementation.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

A Roadmap to Customer Success for SMBs

SmartKarrot

Traceability and accountability become more viable when you are aligned with a customer success roadmap. Similarly, there are more metrics like churn rate, retention rate, NPS, etc. The purpose of this blog is to give a generic framework to the leadership team to develop a customer success roadmap. Customer acquisition.

article thumbnail

Sales Stack 2022: The Tools

yoursales

Story Chief makes it a lot easier to generate inspiring thought leadership content and distribute it to blogs, social networks, influencers, email marketing software and more. Churn Buster - Recover More Failed Payments. Churn Buster - Recover More Failed Payments. Marketing Enablement & Automation We Use. Other Tools.

Scale 111
article thumbnail

Sales Stack 2021: The Tools

yoursales

Story Chief makes it a lot easier to generate inspiring thought leadership content and distribute it to blogs, social networks, influencers, email marketing software and more. Churn Buster - Recover More Failed Payments. Churn Buster - Recover More Failed Payments. Story Chief – create awareness and gather initial interest.

Scale 104