Remove Churn Remove Headcount Remove Onboarding Remove Payment Methods
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$1M to $100M in 20 Months, The Hard Part: How Everything Breaks in Hypergrowth with Deel Co-Founder & CRO Shuo Wang (Video)

SaaStr

They focused on building a payment platform that empowers international talent and independent contractors to get paid on time in a compliant way while also ensuring that companies can hire international talent and make payments efficiently. This insight led Deel to focus on solving payments and compliance.

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UX Analytics 101: How to Collect and Use User Data in SaaS

User Pilot

User journey and funnel analytics tools show you at which steps in the user flow friction and churn happens. UX analytics stands for user experience data and it’s all about gathering and interpreting data about user’s behavior on a website or in-app by tracking actions like: moves of a cursor(mouse) within web pages.

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Sales and GTM in Uncertain Times with Adnan Chaudhry and Matt Garratt (Video + Transcript)

SaaStr

I’m going to first talk about some of the insights that we’ve gotten from serving Salesforce Ventures portfolio companies, both in terms of what they’re seeing in the market and how bookings and churn and things like that are heading, but then also how they’re adjusting to this on their go to market strategies.

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After Selling For $580M, Here’s What I Learned About SaaS During My Time At Buildium

Outseta

What started as Dimitris (now my Co-founder at Outseta ) writing a few lines of code to collect rent payments from tenants he had living in a duplex in Providence, Rhode Island, turned into something worth hundreds of millions of dollars 15 years later. While these revenues are pay-per-use, rent payments are both large and regular.

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Understanding the Real Impact of Improving Customer Retention

ChurnZero

You should view this webinar on-demand to learn: How your company ranks in terms of net and gross churn compared to companies with similar ACV’s and ARR. How to measure the impact of churn on your company. Q: Can you talk about the trade-offs between gross margin and churn as it relates to LTV and CAC? Q&A Recap.