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Top 5 Things We Learned from BUILD in 2021

OpenView Labs

DECEMBER 22, 2021

In general, developer platforms tend to help improve retention, reduce churn, increase expansion opportunities, and deliver better lifetime value. Merline Saintil has led teams at Intuit, Yahoo, PayPal, Adobe, Joyent, and Sun Microsystems. . Customer empathy is the path to better products and successful businesses.

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SaaStr Podcasts for the Week with Pipe and MessageBird — March 13, 2020

SaaStr

MARCH 13, 2020

Pipe’s lending model is so centered around churn prediction, what does their churn analysis look like at Pipe? How does Harry think about the right way to structure churn postmortems? So at about 13, I set up an eBay business, and we actually used PayPal obviously to process all of the payments.

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