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Customer Success and Upsells: How to Make the Most of Opportunities

Totango

When your goal is to grow your customer’s business, upselling becomes a means, not an end. It’s also worth noting that up to 70% of revenue in a subscription business comes from existing customer renewals and upsells. Accelerate onboarding to help the customer realize value early. Upsells Happen Every Day.

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7 Easy (yet efficient) Ways to Prove Customer Value

CustomerSuccessBox

In today’s hyper-competitive business world, SaaS businesses find it increasingly difficult to stand out. That is why businesses provide an extraordinary customer experience to maintain long-term relationships. The goal is to maximize value not just from your product but also from the overall relationships. Guy Kawasaki.