Why User Onboarding Is so Crucial For Your Growth Strategy on SaaS
SaaSHolic
DECEMBER 2, 2021
Additionally, you’ll increase the lifetime value of your customers and reduce the need for new client acquisitions. A bad onboarding experience won’t impact your bottom line as a SaaS company, but it will negatively affect your customer’s productivity. What makes an onboarding experience a bad one? BigCommerce.
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