SaaStr

JANUARY 12, 2022

. “That it was much easier to do more in order to keep that customer than to get a new “top” customer. We all know this, but we forget about it, especially when the Hot New Deal and the sales team’s wants and needs consumes all of management’s resources. . ” — Ankit Sindhi, Founder, Spurt.

CTO Hire 281

CTO Hire Sales Hiring New CTO CTO 281

SaaStr

NOVEMBER 18, 2020

They learned the importance of sales tax compliance the hard way—when they had to pay millions in back taxes. When the company first began web app development and selling software-as-a-service in 2004, their business model wasn’t even called SaaS. Meanwhile, new tax legislation for SaaS companies was brewing.

SaaS 163

SaaS New CTO Sales CTO 163

SaaStr

JANUARY 10, 2020

With more companies launching and thriving outside of Silicon Valley, regions such as ‘Silicon Slopes’ in Utah and ‘Silicon Alley’ in New York City are gaining traction within the startup scene. We need to hire this new head of sales, who’s going to come in and change the way that we’re going to market. Yep, we did that.

Sales Hiring 132

Sales Hiring Scale Outsourcing Services CTO Hire 132

SaaStr

AUGUST 15, 2020

362: The Future of the Customer with Bernadette Nixon, CEO @ Algolia, Jay Snyder, Chief Customer Officer @ New Relic, and Nick Mehta, CEO @ Gainsight. Nick Mehta: On a boat in Rhode Island and then our second guest Jay Snyder, who just recently took over as Chief Customer Officer of New Relic, publicly traded SaaS company.

Payment Methods 201

Payment Methods Merchant Services Scale Payments 201

SaaStr

AUGUST 22, 2020

And in major hubs like San Francisco and New York, what we’re doing is helping create the vision for a more experiential space, almost like a cafe where they can come and go as they want, they can bring clients, they can bring customers. We’re already in this like a new gen.” This is a new workflow, isn’t it?

Sales Recruiting 147

Sales Recruiting Cloud CTO Hire Scale 147

Mucker Capital

APRIL 6, 2023

Are there types of companies, market segments, industries, or business models where PLG does not make sense? If you're generating something that's brand new, like a brand new category, nobody understands about it. Because that (abandonment) wouldn’t be a solid foundation to acquire more new users. I do that a lot.

Startup 52

Startup Scale CTO Hire Outsourced Development 52