Book Enterprise readiness Marketplace as a Service Metrics 
Intercom, Inc.
MAY 13, 2021
A great customer success team will help you to better understand your customer’s needs, identify what “success” means to them, and in turn, help your customers realize the value of your services, creating a more successful outcome for both their team and yours. So how do you create a strong, enterprise-ready team?
Point Nine Land
APRIL 21, 2021
This refers to the improvement of your main output metrics. If your mission is to reduce CO2 emissions, you can (potentially should) make this your main output metric. In SaaS vs. marketplaces? This process requires a lot of assumptions and is not hard science but the key is to focus on growth of your main output metrics.
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