Remove Benchmarks Remove Customer Success Remove Headcount Remove Operational efficiency.
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Facing economic challenges in Customer Success? Revisit the foundations of your program

ChurnZero

They need to make sure they are operating as efficiently as possible to be ready for any kind of financial hit that the business might take. Lately, many customer success (CS) teams have been downsized or eliminated because of global economic uncertainty. Thinking this way is a mistake.

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Facing economic challenges in Customer Success? Revisit the foundations of your program

ChurnZero

They need to make sure they are operating as efficiently as possible to be ready for any kind of financial hit that the business might take. Lately, many customer success (CS) teams have been downsized or eliminated because of global economic uncertainty. Thinking this way is a mistake.