B2C CTO Hire Retention Sales Recruiting 
Point Nine Land
APRIL 9, 2021
In B2B markets, which tend to be more complex than B2C ones, most investors look for teams with expertise in the given field or unique insights into the problem they are solving. A technical co-founder or CTO is always a great-to-have at this stage and becomes a must-have as the business scales beyond seed. Team ???????????
SaaStr
NOVEMBER 21, 2019
So one qualitative is when the customers love the product and the metrics for measure the love is phenomenal engagement, great retention, let them expand dynamics into the customers, growth led by expansion MRR more than the new business MRR, and ideally negative share. That’s also retention and upsell. Ophelia : For sure.
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