SaaStr Podcasts for the Week with B Capital Group and Bessemer Venture Partners — February 7, 2020
SaaStr
FEBRUARY 7, 2020
Below, we’ve shared the transcript of Harry’s interview with Karen. We immediately pivoted from a consumer company to a B2B company. What do we think will happen when there’s a conflict around direction of product? Or how the customer service team is going to deal with companies that aren’t renewing as planned?
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