16 Changes to the Way Enterprises Are Building and Buying Generative AI
Andreessen Horowitz
MARCH 21, 2024
On a much smaller scale, we’ve also started to see some leaders deploying their genAI budget against headcount savings, particularly in customer service. We were surprised that cost wasn’t top of mind, but it reflects the leadership’s current conviction that the excess value created by generative AI will likely far outweigh its price.
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