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SaaStr Podcasts for the Week with Tidelift and Cloudflare

SaaStr

Why does Bridget believe the best starting point for customer success is “company culture and value”? How does company culture impact the quality of customer success? Maybe, is it better to take it turn by turn, and how does company culture play into the level and quality of customer success? . We love that.

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Starting Up In A Downturn with Cloudflare COO and Co-Founder Michelle Zatelyn (Video + Transcript)

SaaStr

And at the time there was a big debate of, “Will big companies ever really use AWS?” I mean them an Azure, like they’ve just had tremendous success, but 10 years ago that wasn’t a given. 70% at its peak, but it was always kind of 50 to 60% year over year, even when the business metrics told us to hire faster.