To Manage a Call Center Efficiently see what Employees Really Think
Upscope
JUNE 9, 2021
Working at a market research (surveys) call center was the most draining job I've ever had, I still remember a lady from Ghirardelli made me cry, now I refuse to buy their chocolate. :) "I gotta say, my issues within a call centre don't come from my customers half the time. What can we learn from this? Its a tough job.
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