[Q&A] Customer Success Operations: Why You Need It & How to Set It Up for Maximum Revenue Impact
ChurnZero
SEPTEMBER 30, 2021
For example, I think of AWS. If you put the CS Operations under the Chief Operating Officer, they can scale across with Sales. For example, Sales, CS, and Product can really have this aligned, streamlined way of rolling everything out under operations. The Sales team wants something done in Salesforce.
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