AWS, Construction, Customer Support and Sales Recruiting

To Manage a Call Center Efficiently see what Employees Really Think

Upscope

JUNE 9, 2021

There are plenty of happy smiling recruitment videos for call centers on Youtube but the real data on how people feel can be found in the comments section. I always place my customer on hold for 3 mins and I just stare at the monitor. In another article I saw a management directive not to put people on hold. Its a tough job.

Payment Methods

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SaaStr Podcasts for the Week with Airtable and Shopify Plus — October 25, 2019

SaaStr

OCTOBER 25, 2019

Before Assist, Liat spent 6 years at Twitter where she first hand saw their hyper-growth, managing a team of 40 across New York and SF and also Liat achieved 102% to quota on average every year. Finally before Twitter, Liat was VP of Sales @ Revolution Prep where she led and managed 7 offices. Loving our podcast content?

Sales Hiring

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SaaS Brief

To Manage a Call Center Efficiently see what Employees Really Think

SaaStr Podcasts for the Week with Airtable and Shopify Plus — October 25, 2019

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