Intercom, Inc.

APRIL 19, 2018

I started at Amazon before they had Amazon Web Services (AWS) so I was lucky enough to see AWS born out of the guts of all of the great operations work done for the amazon.com retail website. When you come up the stack a little bit, even inside of AWS, we use a specific set of EC2 instances. Who do we outsource to?

Outsourcing Services 192

Outsourcing Services Part-Time VPE Software AWS 192

SaaStr

MAY 15, 2020

Why does Bridget believe the best starting point for customer success is “company culture and value”? How does company culture impact the quality of customer success? Maybe, is it better to take it turn by turn, and how does company culture play into the level and quality of customer success? .

Sales Hiring 193

Sales Hiring Scale Technical Review Outsourcing Services 193

SaaStr

JULY 29, 2020

So we build a service that does cybersecurity global performance or liability for any internet property. And in these last 10 years, we have 26 million internet properties that use our service on any given day. And I remember like AWS was growing really quickly. Do they renew our service? How happy are they?

Sales Hiring 166

Sales Hiring Outsourcing Services Scale Sales Recruiting 166