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How to Fuel Business Growth with Customer Intelligence Analytics

User Pilot

How can customer intelligence analytics help boost product growth ? In this article, we cover the following: What customer intelligence is and why it’s essential in SaaS. The four main types of customer intelligence data. Three steps to automate your customer intelligence analytics.

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Why we're abuzz that Brightback is joining Chargebee!

BrightBack

But in practice, being best-in-class at digital retention is a key challenge for most startups and enterprises, as it requires significant engineering to connect 3 to 5 systems of record (e.g.

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Do your company a favor

ProfitWell

Here are the main takeaways: Customers expect highly-personalized experiences and contextualized customer journeys. While artificial intelligence (AI) is projected to grow 176% over the next two years, marketers need to balance personalization with privacy. Why you should implement inventory management software.

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How to Perform a Customer Churn Analysis in SaaS?

User Pilot

How do you perform a customer churn analysis that gives you the necessary insights to boost retention and grow your SaaS business ? Plus, learn four efficient strategies to lower your churn rate. TLDR; Customer churn analysis involves measuring and interpreting data to find out why customers churn.

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Is Tech Making the Customer Success Specialist Role easier or tougher?

SmartKarrot

A customer success manager or specialist work with customers to make sure they are satisfied with the products or services. . If the customers are not satisfied, the specialist implements different ways to improve certain areas so that the churn rates are decreased. Doing so allow the company to achieve its goals.