Application Development Sales Recruiting Trends Underperforming Technical Team 
Upscope
SEPTEMBER 9, 2020
Below we'll cover what organisations are saying about super agents as one of the new customer service trends and then add Upscope's own view on happy super agents and the services they'll need. 4) New contact center jobs will be created; for example, data scientists, automation specialists, and application developers.
Intercom, Inc.
SEPTEMBER 5, 2019
In particular, we discuss the trend for a sort of command-line interface in a new breed of productivity apps that offer “ shortcuts to superpowers. We share our take on the Cmd-K trend for Intercom. Here are a few highlights: Apps focusing on speed through the command line are on the rise. Avoid overfitting for your customers.
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