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Super Agents as one of the New Customer Service Trends

Upscope

Below we'll cover what organisations are saying about super agents as one of the new customer service trends and then add Upscope's own view on happy super agents and the services they'll need. 4) New contact center jobs will be created; for example, data scientists, automation specialists, and application developers.

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Intercom on Product: Rise of the “keyboard-first” generation

Intercom, Inc.

In particular, we discuss the trend for a sort of command-line interface in a new breed of productivity apps that offer “ shortcuts to superpowers. We share our take on the Cmd-K trend for Intercom. Here are a few highlights: Apps focusing on speed through the command line are on the rise. Avoid overfitting for your customers.

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Top 30 SaaS Companies in India

SmartKarrot

The SaaS company is responsible for maintaining databases and servers and making sure that users can access the applications from almost all devices. A report from Bain & Company predicted that “Indian SaaS companies will reach $30 billion in revenue by the year 2025”. Zoho is committed to offering outstanding customer service.