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Sequencing Business Models: The Types of Marketplaces

Casey Accidental

Building on the definitions from that essay and introducing a few new ones, here are the types of business models we’ll cover: SaaS: software that businesses access online and purchase via a subscription e.g. Slack, Adobe, Atlassian. Just look at airlines. We’re not sure. The only way to make this work is by charging more in fees.

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Sequencing Business Models: The Types of Marketplaces

Casey Accidental

Building on the definitions from that essay and introducing a few new ones, here are the types of business models we’ll cover: SaaS: software that businesses access online and purchase via a subscription e.g. Slack, Adobe, Atlassian. Just look at airlines. We’re not sure. The only way to make this work is by charging more in fees.

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CX author Dan Gingiss on turning customers into your own salesforce

Intercom, Inc.

” Because it might make us more money, like, let’s say, charging a fee for checking our bags on the airline, but it also might have the adverse effect of irritating a lot of customers who may decide to go do business elsewhere. You’re probably in charge of the different payment methods that your company accepts.