Intercom, Inc.

DECEMBER 13, 2018

As Workplace’s global head, Julien Codorniou has been spending the past few years exploring how to make his department align with Facebook’s mission while executing an entirely different business model that relies on companies promoting community within their workforce. It’s not just for retail or airlines or telcos.

Scale 151

Scale Marketplace as a Service Mobile Sales Hiring 151

SaaStr

AUGUST 22, 2020

This will be a really strong indicator of retention and recruiting. Is AWS in the lead? That business models are holding up better than almost every other industry, because most of the time, the customer are already on credit card and already all the information. ”, the kind of foundational ERP systems.

Sales Recruiting 148

Sales Recruiting Cloud CTO Hire Scale 148

SaaStr

JULY 10, 2020

Get back into experimentation mode with our business model, with our pricing, to really think about not just how we can shrink costs, but inflect growth on the top line so we could ultimately control our own destiny, which is in fact what we did. In our case, it was capturing a note, and then lastly is just retention over time.

Scale 189

Scale Sales Hiring Pricing Sales Recruiting 189