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30+ Tough Learnings from Losing a Top Customer

SaaStr

Another top mistake SMB folks make trying to sell enterprise. You have to be careful to pair that with someone strong to manage the relationship, that has more time and that also can be trusted. As a founder, you’ll just run out of time to properly manage key customers and partners yourself. Are we sure?

CTO Hire 266
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What’s New at ZoomInfo with CEO Henry Schuck

SaaStr

So to serve both segments at the simultaneously, ZoomInfo has been rolling out a Product-led sales motion, that gives the ability for an SMB customer to sign up directly on their website for a free trial and grow into a paid customer, without ever having to talk to an sales rep or go through a demo process. What technologies do they use?

New CTO 240
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SaaStr Podcasts for the Week with Bernadette Nixon, Jay Snyder, Nick Mehta, Loren Padelford, and Jason Lemkin

SaaStr

And you’ll have the applied intelligence, the AI in the product itself that will, they’ll make you smarter, right? I mean, if you think about, if we can build more intelligent products and leverage the AI, you’re literally going to have the answer to the tests from the technology itself. We stretched up market.

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PODCAST 93: The Journey from 2x Founder to VC with Angus Davis

Sales Hacker

SMB Sales & SDRs at (Smaller) Scale [18:20]. Although our firm is based in Silicon Valley, I’m based on the East Coast so I spend a lot of time working with founders in New York City, Boston, and London. Primarily I’m interested in companies that focus on SaaS , perhaps have some sort of AI angle to that.