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There are No Shortcuts: 5 Hard-Won Lessons from Zenefits CEO Jay Fulcher

OPEXEngine

Entrepreneurs are inundated with the suggestion that there’s a growth hack or shortcut for everything,” says Jay. It’s important to experiment, be open-minded, and act with urgency, but a “growth at all costs” mentality is doomed from the start. No Shortcuts Allowed. This idea can only be described as complete garbage.

Scale 52
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SaaStr Podcast #402 with HackerOne CEO Mårten Mickos: “Customers Want Value + Simplicity: The Must Haves to Deliver”

SaaStr

Marten Mickos: But you add to that customer service that is probably provided by human beings, maybe by human beings augmented by automation, ML, AI and so on. And if your customer then is not sure whether the value was generated by an AI bot or software or humans or third parties, then that’s a good point.