Advertising CTO Hire Headcount Leadership 
ProfitWell
DECEMBER 6, 2019
How many CSMs should you hire? And in this article he explains why, and proposes a different approach to thinking about the optimal CSM headcount to help you build a more effective customer success organization. The question is not whether a CSM is a valuable asset to a SaaS business, but rather, how valuable are they? Weekend Wisdom.
Intercom, Inc.
JULY 21, 2022
They had occasional advertising here and there. Adam Risman , a former host of the podcast, asked Rachel what made that point when Rachel joined Slack in 2016 the right time to invest in growth marketing? And so we hired somebody who had a lot of experience and could recommend ways to build the team. Rachel Hepworth: Exactly.
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