The Ultimate Guide to Creating a Customer-Centric Culture
Totango
APRIL 28, 2021
In practical terms, Mr. Yuan has built a culture that values customer engagement above sales quotas and long-term customer growth above securing new business. A customer-centric culture means putting greater emphasis on long-term metrics and practical business ROI. The customer’s use of the product. The customer’s product ROI.
71 
Let's personalize your content