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Mar 04 – Customer Success Jobs

SmartKarrot

MARCH 4, 2021

Responsible for the day-to-day implementation of strategic success plans that manage the customer’s journey from onboarding to maturity. Own and drive high-impact initiatives that solve problems like scalable onboarding, retention, and increasing engagement and usage. We can only improve what we can measure.

Customer Success 10
Customer Success Sales Recruiting Cost optimization & reporting Leadership 10
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What Does it Take to Get CX Right? [It’s Not Just the Technology]

SmartKarrot

DECEMBER 16, 2021

Did you know that the more a company invests in CX, the more cost-optimized that particular account becomes? By prioritizing experience, you save money in the long-term, making each existing customer more profitable and thereby reducing efforts needed for new customer acquisition.

Technical Review 11
Technical Review Technology Cost optimization & reporting Customer Lifetime Value 11
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