Acquisition, Cost optimization & reporting and Engineering

Acquisition

Cost optimization & reporting

Engineering

Mar 04 – Customer Success Jobs

SmartKarrot

MARCH 4, 2021

Partner with the Talent Acquisition Team to build a market-leading Customer Success team. Partnering with internal teams, including Sales, Product and Engineering, deliver the best customer experience to drive growth and retention. Establish, drive, and iterate on metrics and KPI’s for the team. We can only improve what we can measure.

Customer Success

Customer Success Sales Recruiting Cost optimization & reporting Leadership

What Does it Take to Get CX Right? [It’s Not Just the Technology]

SmartKarrot

DECEMBER 16, 2021

Pay attention to the CX engines. Did you know that the more a company invests in CX, the more cost-optimized that particular account becomes? By prioritizing experience, you save money in the long-term, making each existing customer more profitable and thereby reducing efforts needed for new customer acquisition.

Technical Review

Technical Review Technology Cost optimization & reporting Customer Lifetime Value

Webinars

Generative AI Deep Dive: Advancing from Proof of Concept to Production

Understanding User Needs and Satisfying Them

Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Leading the Development of Profitable and Sustainable Products

How To Get Promoted In Product Management

MORE WEBINARS

SaaS Brief

Mar 04 – Customer Success Jobs

What Does it Take to Get CX Right? [It’s Not Just the Technology]

Webinars

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