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The SaaS Trust Crisis with Godard Abel (Video + Transcript)

SaaStr

And you can see by 2050, this industry will be 10 times bigger. It’s most severe in the SMB world. And the reality is most of them don’t, most of our customers and prospects don’t trust us, especially those of us in sales. And even that’s really just the beginning.

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SaaStr Podcasts for the Week with Jennifer Tejada, Ben Chestnut, and Jason Lemkin

SaaStr

And to shift resources, we had to automate more and more of our SMB offering and make sure that we could refine our product to make sure self service journeys were more productive and frictionless. So, it’s like our sales pipeline, it needs to be five to 10 years. Did you have any sales people two years ago?

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