How Nudge Coach reduced customer churn by over 70%
Baremetrics
JANUARY 24, 2021
Anyone managing a SaaS or subscription business is aware of customer churn. The benchmark customer churn for SaaS for SMBs is 5%. We knew if we wanted to keep our business growing, we needed to figure out why so many customers were leaving, and provide the value-add they need to stay. Let me tell you how we did it!
Let's personalize your content