Casey Accidental
NOVEMBER 28, 2023
After product/market fit, most companies’ obsession is not thinking about how to create their next amazing product. Specifically, how do I get this product I know is valuable in the hands of everyone it can be valuable to. As I have discussed in previous essays , product/market fit can be hard to interpret at the time.
Sixteen Ventures
DECEMBER 31, 2019
In fact, it was in 2016 I started referring to it not as Customer Success, but as Customer Success-driven Growth, to bring to the forefront the fact that Customer Success is a growth driver; a growth engine. Metering / Billing / Payment Process. How do I target my customers when they’re not online? Customer Acquisition.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Outseta
JANUARY 20, 2020
What started as Dimitris (now my Co-founder at Outseta ) writing a few lines of code to collect rent payments from tenants he had living in a duplex in Providence, Rhode Island, turned into something worth hundreds of millions of dollars 15 years later. While these revenues are pay-per-use, rent payments are both large and regular.
SaaStr
APRIL 23, 2019
” The whole point of building a corporation, is not having personal liability attached to it. So, there’s all these people who are just using debit cards, and just walking around with debit cards with 120 000 in the bank, or just using their personal card for all these things. We know a lot about payments.
A Smart Bear
NOVEMBER 7, 2017
Early on, a 10x person can mint the company but also could be irreplaceable. A suitable replacement is too rare; it takes too long to find someone, convince them to join for almost no salary, and get them up-to-speed and productive. Suppose I have a single server that runs my website. How do you make this situation less brittle?
OpenView Labs
JULY 2, 2020
About half of respondents, evenly distributed across size or industry, were offering temporary relief on payment terms. A successful price increase helps you acquire better customers, who are more serious about using your product and less likely to churn. Putting prices online seems to be a SaaS entrepreneur’s worst nightmare.
Intercom, Inc.
APRIL 4, 2019
The second stage is treating growth as top of funnel marketing and layering on sales to open up profitable yet harder to reach segments. Back in 2016, this is exactly the situation Stripe found themselves in. So how did they go from product-market fit to actually scaling a sales org around a repeatable sales process?
Expert insights. Personalized for you.
63 
Let's personalize your content