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SaaStr Podcast #398 with Salsify Co-Founder & CMO Rob Gonzalez

SaaStr

Eight years ago, we founded the company, September 2012. So we had a deep experience in the e-commerce space and it just, in 2012, it felt right. In 2012, Wall Street didn’t really know how to value SaaS companies. So how did you make your way into the world of SaaS, and how did you come to found Salsify?

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What is a good SaaS Churn Rate?

Sixteen Ventures

On the flip side, a high churn rate is the reason you ended 2012 with a whole bunch of new customers… but had about the same amount of revenue. Churn is the reason that – though you acquired a lot of new logos in 2012 – you had no significant year over year growth from 2011. Going out of Business is Just Fine?

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