Intercom, Inc.

DECEMBER 31, 2019

The ultimate failure of Siri to dominate the AI personal assistant game might come to be seen as its biggest miss of the decade. Google, too, saw a smooth transfer of power from its founders to a new CEO, Sundar Pichai, while also strengthening its core business of search advertising and reorganizing under Alphabet.

Payment Solutions 259

Payment Solutions Payment Methods Software SaaS Payments 259

Frontegg

MAY 27, 2021

This philosophy applies to both low and high touch business models, where the vendor has to eliminate all potential usability problems that may arise. Instead you should focus on Natural Rate of Growth (NRG) to determine the percentage of recurring organic revenue. This metric is a strong future revenue indicator.

Payment Solutions 98

Payment Solutions SaaS Payments Payments Scale 98

OPEXEngine

JULY 28, 2020

Since 2008, its revenue has tripled and its stock price has soared 14-fold in response. That has helped insurgents like Zalando, the European e-commerce platform based in Berlin, and Paytm, the Indian e-commerce payment system, scale an innovative idea rapidly, allowing them to challenge incumbents and disrupt entire industries.

Payment Solutions 52

Payment Solutions Strategy Payment Services Scale 52

Andreessen Horowitz

NOVEMBER 28, 2023

So, I co-founded another payments company called PropertyBridge, which allowed you to pay rent electronically. We sold that at the end of 2007 and I stayed on with MoneyGram International who acquired the company until the end of 2009. And I wanted to do another payments company, but I didn’t know what I wanted to do.

Merchant Services 81

Merchant Services Payment Methods Payments Payment Solutions 81

Outseta

JANUARY 20, 2020

What started as Dimitris (now my Co-founder at Outseta ) writing a few lines of code to collect rent payments from tenants he had living in a duplex in Providence, Rhode Island, turned into something worth hundreds of millions of dollars 15 years later. How the hell does that happen? We mostly succeeded. I’m proud of all that.

SaaS Payments 145

SaaS Payments Sales Hiring Payment Methods Payment Services 145

SaaStr

AUGUST 6, 2019

We looked at the world in 2008, 2009, and we said, “How come it’s almost impossible to connect two companies to do business, especially if they have complex business processes, but we can all connect as consumers on LinkedIn, Facebook, Twitter, every single day we want to do business?

Payment Solutions 154

Payment Solutions Payments Outsourcing Services SaaS Payments 154

SaaStr

JUNE 16, 2020

And he also has the, I don’t know, benefit or dubious distinction, but lived through this before in 2008 and 2009. So I think that is somewhat of a good news in this in that SaaS businesses are sticky. Right now, learning for companies is only at 10% online. So a lot of lessons that can be taken from there as well.

Sales Hiring 167

Sales Hiring Scale SaaS Payments Payment Services 167