SaaStr

OCTOBER 31, 2019

Before I joined the venture capital industry many years ago, I was a software developer, and I worked for a startup around the 2000 time period. Now, I’m a venture capital investor. SMB businesses just go out of business much more frequently, and so their gross retention numbers are going to be lower.

Cloud 100

Cloud Scale AWS Machine Learning 100

FastSpring

MARCH 10, 2023

In 2006, founded iOSXpert — now the largest partner of the Mac-based CRM and project management software Daylite. And for the past 17 years, Alf has grown the company without any external funding and maintained a strong employee retention rate. And the problem was, I have no clue in software development.

Consulting 78

Consulting Underperforming Technical Team Interviewing Software 78

OPEXEngine

NOVEMBER 22, 2022

The targeted functions to be replicated in the software – examples include customer relationship database management and bookkeeping – were well defined. These factors resonated well with the investment theses of venture capital firms. Revenue retention also reflects the Customer-Centric model framework.

Business Model 52

Business Model Business SaaS Scale 52