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A Look Back: Slack at $30,000,000 in ARR

SaaStr

David : One of the big changes obviously is mobile. Yammer was really launched entirely as a web page product. If I had it to do all over again, I would have made mobile the primary way that the product worked. The specific way mobile translates into faster growth is that you can slurp the address book.

Scale 337
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What is Considered a Good NPS Score and How To Improve It?

User Pilot

The metric was developed by Bain and Company in 2003 and has since been adopted by millions of businesses. On a scale of one to ten, how likely is it that you would recommend [your company/product/service] to a friend or colleague?”. What is NPS? Source: SugarCRM. What is a Bad NPS Score?

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Disrupting the Desk Phone: How and Why We Made a $50M Acquisition with Dialpad (Video + Transcript)

SaaStr

So, I joined Google early on in 2003. We had probably a handful of customers we’re still going through, like product market fit, but super early on. And as I said, it’s just been fantastic to see the opportunity in the market and so forth. Dan O’Connell: Yeah. It’s funny. So it’s funny.