SaaStr

MAY 23, 2019

Well in 2002, I know it was a long time ago. But in 2002 there were only two types of startups in existence. There was no other type of startup in 2002 when the internet bubble burst. Hey, we’re struggling with metrics. Which one of you is a great, metrics-driven CFO?” Some guy on this board.

Sales Hiring 119

Sales Hiring Underperforming Technical Team Scale Startup 119

SaaStr

NOVEMBER 13, 2020

I think every one of us that had lived through 2001 and 2002 or 2000, 2001, and then again, lived through ’08, ’09, we immediately pulled out our playbooks and we’re like, “Here it is, this is the downturn we’ve been waiting for.” Sunil Dhaliwal: What have I seen? Right out of the gate, everybody stopped.

Sales Recruiting 167

Sales Recruiting Development Team Review Technical Review Sales Hiring 167

Intercom, Inc.

JANUARY 24, 2019

You’ve had a number of roles at Salesforce since you joined the company back in early 2002, from product management to startup relations. When I started in 2002, I was the first product manager for the API. Mike: Thanks, John, for having me. It’s actually been quite a wild ride with Salesforce from the early days.

Scale 151

Scale Machine Learning Artificial Intelligence AI 151