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SaaStr Podcasts for the Week with Jennifer Tejada, Ben Chestnut, and Jason Lemkin

SaaStr

Earlier this year, we redoubled our focus on our enterprise segment where we have a strong leadership position. And to shift resources, we had to automate more and more of our SMB offering and make sure that we could refine our product to make sure self service journeys were more productive and frictionless. You had to pay.

Scale 153
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Q&A with Maria Pergolino, Anthony Kennada, Aaron Ross and Jason Lemkin (Video + Transcript)

SaaStr

Aaron : Well, also, as someone who went through this, especially like the 2000, 2001 times. SMB numbers are harder to get with, but it’s like 60 or 70 for SMBs. ” So we want to own it and be able to work with sales and sort of a servant leadership perspective, put them in a position to prospect.

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How to Manage Churn- with Lauren Costella!

CustomerSuccessBox

She is also a Board Member of CS Leadership Network. Acquisition : acquisitions are generally done by larger organizations; enterprise sales are very different than SMB, Mid-Market. Additionally, according to Statistica, IKEA has seen year over year growth since 2001, except in FY2020 as the pandemic affected retail. in profits.

Churn 52