Remove Technical Support Remove Underperforming Technical Team Remove Venture Capital
article thumbnail

The Top 5 Mistakes European Startups Make in US Expansion

Kellblog

So is developing a geographic strategy. Just as sports teams have an advantage when competing in their home stadium, European startups often have a (sometimes unacknowledged) home country advantage when competing in their home market. The US poses numerous, often unique, challenges for a European technology startup. The market is vast.

Startup 138
article thumbnail

Customer Success: The Definitive Guide to Customer-centric Growth 2020

Sixteen Ventures

In 2019 I worked with amazing companies, venture capital firms, and startup accelerators around the world. How to Develop a Customer Success Strategy. The Role of Customer Success in… Customer Development. Functional Support. Technical Support. Stretch vs. Bad-Fit Customers.