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The Ultimate Guide to Software Customer Churn

Stax

The average churn rate for the software industry as a whole is 14%. As a SaaS business leader, reducing software user churn is an important part of maintaining your customer base and increasing revenue. TL;DR The average software industry churn rate is 14%, but SaaS companies should aim for under 2%. Looking to measure churn?

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Quicken vs QuickBooks: Which is Best for Small Businesses?

Stax

Small businesses in America and worldwide have to choose from a wide variety of accounting software solutions, and this range of choices can be overwhelming. Research shows that 64% of small businesses use accounting software and the market for accounting software solutions is projected to be worth $4.3billion by 2023.

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Unearned Revenue: What it is and What it Means for Subscription Businesses

Stax

The concept of unearned revenue can easily trip up SaaS companies that offer subscription services and products on a recurring basis. Unlike when selling ordinary products, you cannot recognize the revenue earned from a subscription all at once. In the case of SaaS subscriptions, this could take several months—or even years.

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Credit Card Processing Rates: How Much Does It Cost to Process Payments in 2025?

Stax

Always review pricing models, monthly fees, per-transaction markups, hidden fees, and contract terms before making a decision. 3.5%) due to online fraud concerns. Merchant Category Code (MCC) Card networks assign different interchange rates based on your industry, meaning some businesses naturally pay higher or lower fees.

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Empowering Your Business with Stax Bill: A Comprehensive Guide to Billing Platforms

Stax

As industry leaders in billing software, our mission is to help our customers work more efficiently, recover more revenue, and effortlessly collect invoices. TL;DR A billing platform is a comprehensive system facilitating subscription management, recurring billing, revenue recognition, payment gateways, analytics, and dunning processes.

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Stax vs Riverside Payments: Which Solution Should You Choose?

Stax

There are many processors out there that claim to save you money, and in this post we’ll take a look at two of them: Riverside Payments and Stax. Riverside Pricing Riverside doesn’t share their pricing publically, and there looks to be a lot of inconsistency when reviewing their complaints registered through the Better Business Bureau.

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The Ultimate Guide to Ecommerce Payment Solutions

Stax

Encryption – Encryption converts plain text into coded characters that can only be decoded by authorized users. Ensure it integrates with accounting software like Xero, QuickBooks, and FreshBooks for streamlined financial tracking and tax reporting. This protects sensitive payment data from interception by cybercriminals.