Software Delivery, Software Engineering and Strategy

Software Delivery

Software Engineering

Strategy

Managing high availability at Intercom

Intercom, Inc.

MARCH 16, 2022

“The secret to Intercom’s success in this realm is simple: years of consistent, careful, and multi-faceted cultural, organizational, and engineering work”. The secret to Intercom’s success in this realm is simple: years of consistent, careful, and multi-faceted cultural, organizational, systems and software engineering work.

Software Review

Software Review Technical Review Management Systems Review

How SaaS Works: Introduction to the Big Picture

How SaaS Works

OCTOBER 7, 2019

SaaS is an economic model for software delivery in which centrally hosted software is continuously delivered to an end-user to create a continuous value exchange. Just because someone is a world-class perpetual software license sales phenom does not mean they will thrive selling SaaS (in fact, they often do not).

SaaS Payments

SaaS Payments Scale Payment Solutions SaaS

Webinars

How to Optimize the Developer Experience for Monumental Impact

Generative AI Deep Dive: Advancing from Proof of Concept to Production

Understanding User Needs and Satisfying Them

Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Leading the Development of Profitable and Sustainable Products

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SaaS Brief

Managing high availability at Intercom

How SaaS Works: Introduction to the Big Picture

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