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The Ultimate Guide to Software Customer Churn

Stax

The average churn rate for the software industry as a whole is 14%. As a SaaS business leader, reducing software user churn is an important part of maintaining your customer base and increasing revenue. TL;DR The average software industry churn rate is 14%, but SaaS companies should aim for under 2%. Looking to measure churn?

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The Credit Card Chargeback Process Explained: What Merchants Need to Know

Stax

It’s important to note that chargebacks can also occur due to “friendly fraud” – where customers intentionally abuse the chargeback process to obtain refunds while retaining the received goods or services. Dealing with credit card chargeback fees isn’t as simple as just paying the amount due and moving on.

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Credit Card Processing for Small Business: Everything You Need to Know

Stax

Stax, Payment Depot, and CardX are three of the very best providers in the industry. If the card checks out, the customer’s bank will send an authorization code to your payment processor, indicating that everything is in order and the transaction can proceed. You are likely better off opting for a third-party platform.

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What is Click to Pay and How Does It Work?

Stax

Once they tap the button to initiate a payment, the one-click checkout system will send a one-time passcode to a pre-registered device and complete the transaction once the code is inputted. This is why customers are always sent a verification code to authenticate their identity anytime they tap the Click to Pay button.

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FSM Software: 7 Growth Tips for Field Service Management Software Providers

Stax

Field service management software is a system that helps a company monitor and coordinate their employees’ activities off the company’s premises. The software allows managers to view and modify work schedules, orders, inventory, invoices, customer account records, and other records in the database.

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7 Steps To Help EHR Software Providers Grow Their Userbase and Revenue

Stax

Electronic health records, or EHR software, are a staple in modern healthcare organizations. More than 96% of hospitals use some form of EHR system to maintain records, which is good because it shows clear demand for the software. But in such a saturated market, selling your EHR software and expanding your user base can be difficult.

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A Primer on Simple Mobile Payments for Small Business: What Merchants Need to Know

Stax

Thankfully, with mobile payments from Stax , you can quickly accept and process payments from your customers. Learn all about mobile payments and why you may want to consider joining the Stax family to streamline payments and boost your small business’ productivity. When the code is scanned by a merchant, the payment is completed.