SMB, Software and Telecommunications

SMB

Software

Telecommunications

Twilio Crossed $1 Billion in ARR Growing 81%. Yes, At $1 Billion.

SaaStr

AUGUST 14, 2019

Even SMB SaaS. Yes, Twilio is a service with real telecommunications costs. But it’s managed to keep its margins high enough to “still” be a software company at almost 60%. But it’s managed to keep its margins high enough to “still” be a software company at almost 60%.

Telecommunications

Telecommunications SMB Acquisition Retention

What is a good Net Retention Rate in SaaS?

CustomerSuccessBox

FEBRUARY 28, 2022

Snowflake is a cloud platform that abolishes the need for an individual data warehouse system allowing secure sharing of the data which eliminates the setting up of huge hardware and software systems with the ETL solutions. Margin that is like software. Fintech layer emerging from software. The gross margin stays in the 50s.

Retention

Retention SaaS Payments Payments Payment Methods

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SaaS Brief

Twilio Crossed $1 Billion in ARR Growing 81%. Yes, At $1 Billion.

What is a good Net Retention Rate in SaaS?

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