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Oct 18 – Customer Success Jobs

SmartKarrot

Recruitment, management, and development of all Customer Success staff in the US region. Provide process and reconciliation of invoicing for ON24 products and services. Work closely with other team members to articulate value proposition and strategy to maximize the 1st few months of subscriptions. set by your manager.

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Job Description and Interview Questions for Director of Customer Success

CustomerSuccessBox

Conduct strategic Business Reviews(EBR and QBRs) to understand the customer lifecycle milestones, and also to communicate the value of the product and showcase product ROI. Interact with existing customers to identify pain points, prioritize business opportunities, and productize solutions to ensure customer success.