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9 Must-Have Integrations to Level Up Customer Success Software

ChurnZero

And by virtue of that, it’s essential that Customer Success software – like a Customer Success team – plays well with the others it works alongside if the customer is to truly come first. What are the benefits of integrating with Customer Success software? Customer Support/Service Software and Ticketing Systems. What is a CRM?

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SaaStr Podcasts for the Week with Kustomer, Google Cloud, and Zenoss — August 8, 2019

SaaStr

In Today’s Episode We Discuss: * How Vikas made his way into the world of SaaS and came to be at the rocketship that is Kustomer. * Why does Vikas believe that a wave of SaaS incumbents are about to be displaced or disrupted? Why is it so crucial to invest in enablement in the early days? What is a good payback period? *

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15 Effective Strategies to Reduce Customer Attrition Rate and Drive Business Growth

User Pilot

Because it improves your business’ profitability, understanding and reducing churn also gives you a better customer acquisition cost to customer lifetime value (CAC: CLV) ratio. Reduce churn with proactive customer service. Outside of the lost revenue that comes from losing customers (and that is a lot!),

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Sales Hacker Recommends: 97 Best Sales Books for Peak Performance (2020 Update)

Sales Hacker

You Can’t Teach a Kid to Ride a Bike at a Seminar. Integrity Selling for the 21st Century. Strategy and Process. Sales Development and Prospecting. The Sales Development Playbook. Predictable Revenue. Sales Enablement. The Sales Enablement Playbook. Enablement Mastery. Agile Selling.

Scale 143
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Everything we’ve learned about scaling sales

Intercom, Inc.

It’s no surprise that one of the key levers for growth as you go from startup to scale-up is your sales team. How quickly you’re able to accelerate growth depends on your ability to build a nimble sales org and develop a strong sales strategy. There were a thousand people in this seminar that he was doing, and it was just Q&A.

Scale 172